• Free US shippingOn every order, with tracking
  • 30 days money-backReturn within 30 days of delivery
  • Secure checkoutCard, Apple Pay, Google Pay
  • Customer supportMon–Fri, 8 AM–6 PM (GMT-4)

COATS & JACKETS

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BOOTS

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SWEATERS & CARDIGANS

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DRESSES

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PANTS & JEANS

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ABOUT US

Willowbrook is a women's clothing store for the colder months: coats and jackets, soft sweaters and cardigans, dresses, pants and jeans, and boots that are easy to combine and comfortable from morning to evening.

Each season we look closely at fit, warmth and how a piece works with what you already own, and every product page shows the sizes and measurements, so you know what you're getting before you order.

OUR STORY

OUR PROMISE

30 DAYS MONEY-BACK GUARANTEE

If the product does not fully meet your expectations, you can easily return it within 30 days of delivery. Your satisfaction is always our top priority.

FREE SHIPPING

We make shopping easy – with free delivery anywhere for all orders in the United States, so your items are safely and conveniently delivered directly to your home.

Customer Support

You can be completely at ease because our dedicated customer support team is available to you from Monday to Friday from 8:00 AM - 6:00 PM (GMT-4) and is happy to assist you with any questions or concerns to ensure your experience runs smoothly.

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

Orders are processed within 1–3 business days. Delivery then takes 6–11 business days, so 7–14 business days in total, depending on your location. You receive a tracking number by email once your order ships.

Is shipping free?

Yes. Shipping within the United States is free on every order, with no minimum. We ship within the United States only.

Can I return an item?

Yes. You have 30 days from the date of delivery to return an item; it must be unworn, in its original condition and with all tags attached. Email info@bywillowbrook.com and we send you the instructions. See our Return & Refund Policy.

How do I find my size?

Every product page has a Size Guide with the measurements per size. If you are between two sizes, we suggest the larger one.

How can I pay?

At our secure checkout you can pay by card, Apple Pay or Google Pay.

How do I contact you?

Email info@bywillowbrook.com or call +1 (231) 241-6194, Monday to Friday from 8:00 AM to 6:00 PM (GMT-4). We aim to answer within 24 business hours.

ALL QUESTIONS